Question 1

ACCESSIBILITY

Accepted Answer

The Las Cruces Community Theatre features two designated wheelchair-only locations ( J16 and J17 ) with seats nearby that can be used as companion seats ( I16 - I18 ).​ 
Patrons using a wheelchair must use the designated wheelchair-only locations ( J16 or J17 ).  
Patrons using a mobility device will be seated first. The mobility device will be moved into the lobby hall and returned to the patron during intermission and after the show has ended.  
*Wheelchairs/mobility devices cannot be stored in the aisle during performances. 
Patrons with limited mobility should reserve seats located on the aisle, avoiding Rows J and K.
The Las Cruces Community Theatre features one accessible restroom located in the lobby hall.
Booster seats available upon request.

Question 2

ADDRESS

Accepted Answer

Theatre Location: 313 N Main St, Las Cruces, NM 88001
Mailing Address: PO Box 1281, Las Cruces, NM 88004

Question 3

AGE RESTRICTIONS

Accepted Answer

Children 2 years of age or younger are not allowed to attend performances.

Question 4

ALCOHOL POLICY

Accepted Answer

No alcohol or illegal substances may be brought into the theatre as well as outside food and beverages.

Question 5

ANIMALS

Accepted Answer

Certified service animals are allowed, but patron must reserve seats J16 or J17 (if available).

Question 6

ASSISTED LISTENING

Accepted Answer

At this time, the LCCT does not have assisted listening devices.

Question 7

AUDITIONS

Accepted Answer

Bookmark https://www.lcctnm.org/auditions and check back often for Audition Notices posted to the LCCT website. The Audition Notice will provide all of the information needed and required for your audition. Please contact the Director listed in the Audition Notice for more information.

Question 8

BAG POLICY

Accepted Answer

Bags, backpacks, or purses must be stored on your person, on floor, or underneath seat.

Question 9

BOX OFFICE

Accepted Answer

Contact the Box Office at 575-523-1200 or email boxoffice@lcctnm.org.

Question 10

CAMERAS

Accepted Answer

Photography and recording devices are prohibited before, during, and after performances.

Question 11

CANCELLATIONS

Accepted Answer

If a performance is cancelled, you will be notified via email, including additional information regarding refunds or exchanges (if available).

Question 12

DRESS CODE

Accepted Answer

There is no specific dress code. Make sure your theatre outfit is comfortable and sensible. The LCCT is air-conditioned and you will be sharing the auditorium with fellow theatregoers. The venue can get warm very quickly with large audiences. Conversely, the AC might be chilly and layers might be required. Always be prepared.

Question 13

EARLY ARRIVAL

Accepted Answer

Arrive 30 minutes prior to the performance start time to allow yourself time to find parking and seating. Lobby doors open 45 minutes prior to the start of the performance. Seating occurs approximately 30 minutes prior to performance start time.

Question 14

EXCHANGES/RETURNS

Accepted Answer

Exchanges allowed up to 2 hours before the start of the performance ( *subject to availability ).

Returns accepted up to 24 hours before the start of the performance ( *fee may apply ). ( If you don’t show up for the event, you still have to pay for tickets purchased ). Select Store Credit to donate tickets and total purchase amount to LCCT ( *100% deduction if returned for store credit ).

Empty Seats Don't Applaud. We get it! If you're unable to attend a performance, consider exchanging the tickets for another performance, gifting the tickets to someone else, return ( *fee may apply ) or donate the tickets back to the LCCT ( *100% deduction if returned for store credit ). 
*No refunds or exchanges allowed for Gift Cards, Season Pass, or Special Events.

Visit https://www.lcctnm.org/ticket-information for more information regarding ticket pricing, returns, exchanges, group sales, etc.

Question 15

LATE ENTRY

Accepted Answer

Late entry into a performance will be decided by house management.

Question 16

LOST & FOUND

Accepted Answer

The LCCT is not responsible for items lost or left behind during a performance. Items found are placed in a box in the lobby of the theatre. Contact the Box Office at 575-523-1200 if you have lost an item.

Question 17

MAILING LIST

Accepted Answer

Join the Mailing List to receive newsletters, upcoming events information, and other important information by email. Join the Mailing List at https://www.lcctnm.org/join-mailing-list.

Question 18

MISSING TICKET(S)

Accepted Answer

Check your email spam and junk folders for messages originating from the Las Cruces Community Theatre. Your receipt and tickets will come from 'Las Cruces Community Theatre Sales' with the subject "Order placed on Las Cruces Community Theatre." Contact the Box Office at 575-523-1200 for additional assistance. You always have the option of using Will Call on the day of the performance to get your tickets.

Question 19

MOBILITY DEVICES

Accepted Answer

Mobility devices, including walkers, crutches, and canes are not allowed in the theatre. Patrons using a mobility device will be seated first. The mobility device will then be moved into the lobby hall and returned to the patron during intermission and after the show has ended. Visit https://www.lcctnm.org/accessibility for more information.

Question 20

OUTSIDE FOOD & BEVERAGES

Accepted Answer

No food or drinks are allowed in the theatre.

Question 21

PARKING

Accepted Answer

Public parking lots surround the LCCT, as well as limited street parking. Allow yourself plenty of time for parking prior to the start of the performance. Visit https://www.lcctnm.org/parking-information for any special updates as provided by the City of Las Cruces regarding road closures and parking.

Question 22

PRIVACY POLICY

Accepted Answer

Visit https://www.lcctnm.org/privacy-policy for more information regarding privacy policy.

Question 23

PROHIBITED ITEMS

Accepted Answer

- Firearms
- Knives, pocket-knives, and blades
- Pepper Spray
- Outside food and drinks
- Folding chairs
- Large bags or luggage

Question 24

SEASON PASS INFORMATION

Accepted Answer

A Season Pass covers the cost of one seat (pass must redeemed for a ticket) for each of the six performances occurring at the Las Cruces Community Theatre for the current season. 
*A Season Pass does not guarantee a reserved seat. **Season Pass must be redeemed for a ticket prior to a performance (tickets subject to availability.) ***Season Pass does not carry over to the following performances (If you miss a show within the 2024/25 Season lineup, your pass for that particular show expires).

Question 25

SEATING

Accepted Answer

The LCCT accommodates 190 patrons, including two wheel-chair only spaces ( J16 - J17 ). Standing in the aisles or by the theatre entrances is prohibited during performances. Patrons with limited mobility should avoid rows J and K ( exception for wheelchair-only spaces J16 - J17 ). Mobility devices such as walkers, crutches or canes will be moved to the lobby hall and returned to the patron during intermission and after the show has ended. For more information on seating, visit https://www.lcctnm.org/seating-chart. For more information on accessibility, visit https://www.lcctnm.org/accessibility.

Question 26

SMOKING PROHIBITED

Accepted Answer

Smoking is strictly prohibited in the theatre, including the use of electronic cigarettes and vaping devices.

Question 27

UNRULY, DISRUPTIVE, ABUSIVE OR INTOXICATED PATRONS

Accepted Answer

The LCCT reserves the right to refuse entry to any persons that appear to be intoxicated, or are unruly, disruptive, and/or abusive.

Question 28

WARNINGS

Accepted Answer

The LCCT strives to present a variety of works that reflect different aspects of human experience, including plays that may challenge us. As part of our commitment to artistic expression, some productions may push boundaries to evoke specific emotional or intellectual responses. The LCCT provides warnings (if any) in each show description and also posts warnings in the lobby. It is recommended to take a moment to research each particular show and use discretion prior to purchasing tickets.

In many productions, language is used intentionally to convey deeper aspects of the story or the characters emotions. Profanity or violence, as examples, can be part of the artistic choices made by playwrights or directors to create authentic characters or to reflect the realities of certain situations as a narrative tool to convey intense emotions, highlight conflicts, or explore difficult themes.

Question 29

WHEELCHAIRS & MOTORIZED SCOOTERS

Accepted Answer

Patrons using a wheelchair or motorized scooter must reserve the designated wheelchair-only locations (  J16 or J17 ).

LAS CRUCES COMMUNITY THEATRE

Know Before You Go (FAQs)